Ways to Reach Turkish Airlines Customer Service

Turkish Airlines offers premium services to its passengers and esteemed guest on its flight. The benefits include one of the best inflight entertainment systems, mouth-watering meals and refreshments.

Procedure to Connect with Turkish Airlines via Phone Support

  1. Dial the Turkish Airlines official customer service number.
  2. Once you connect, choose a language of your preference.
  3. Wait for the automated voice assistant to give out the various menu options.
  4. Select one that you can relate with and connects you to a representative.
  5. After a brief hold time, you connect with a person from Turkish Airlines.
  6. You can then discuss your issue with them.

Therefore, if you were contemplating how do i get in touch with turkish airlines, then this is the procedure you can follow. However, if you are looking for other ways to connect with the Airline, you can do so through live chat. Follow the step-wise guide given below.

Procedure to Connect with Turkish Airlines via Live Chat Support

  1. Go to the Turkish Airlines website on a web browser.
  2. Please navigate to the customer service page and locate the live chat option and click it.
  3. A window opens, and several topics get displayed on your screen.
  4. You need to select one topic that you have a query with.
  5. The chatbot connects you with a live chat agent.
  6. You can discuss the issue with the agent, but probably in short distances.
  7. The agent resolves your query in an instant.

This is how you connect with a live chat agent over live chat support. If you want a detailed answer to your query, you can do so by contacting the email support team. Following is the method to get in touch with the email support team.

Procedure to Connect with Turkish Airlines through Email Support

  1. Go to the official Turkish Airlines website on a web browser.
  2. Navigate to the customer service section and click on the email support icon.
  3. Subsequently, the email address gets displayed on your screen along with other options.
  4. All you need to do is drop in an email at the given address mentioning in detail your issue with the Airline.
  5. You need to have patience while expecting a revert from the email support team because it depends on the type of issue which you are facing.
  6. Normally, it takes anywhere between 5 to 10 working days for the Airline’s support team to reply.
  7. An advantage you have with the email option is that there is no shortage of word limits. You can write as much as you want, provided the content is relevant.

This was the procedure to connect with the email support team. If you are thinking how do i get in touch with turkish airlines, you have an option of contacting the Airline through social media. Below mentioned is the procedure.

Procedure to Connect Turkish Airlines via the Social Media

  1. Go to the Turkish Airlines website on a web browser.
  2. Locate the customer service section of the page and click on it.
  3. On the bottom right of the page, you find the links to all the social media handles like Facebook, Twitter and Youtube.
  4. You need to have accounts associated with these social media handles and logged in.
  5. Once you click on any of the handles, the page redirects you to that page of Turkish Airlines, where you can post a query.
  6. The representative reverts to your query within a gap of 2 to 3 hours. 
  7. One crucial advantage of posting on the Airline’s media handles is that anyone can view it and comment on it. Therefore the onus is on the Airlines to answer all the queries since it is in the public domain and can positively or negatively affect the image of the Airline.

Therefore, social media is a potent weapon to use. However, if you are looking for an option where interaction is more, then the option of Community Forums would do wonders.

Procedure to Connect with Turkish Airlines via Community Forums

  1. Go to the Turkish Airlines community forums webpage.
  2. All you need to do is to post your question in the relevant space given on the page.
  3. A community forum is where there is a commonality between people from diverse backgrounds regarding particular goods or services; in this case, it is Turkish Airlines.
  4. Therefore, people may include a representative, even an official from Turkish Airlines, who can reply to your question in the forum.
  5. This is how you can connect through the community forums page. However, if you are fond of writing letters, you can do that as well for Turkish Airlines.

Procedure to Connect with Turkish Airlines via Post

  1. All you need to do is go to the official webpage of Turkish Airlines.
  2. Navigate to the customer service segment and get the postal address of the Airline.
  3. Next, you can write a letter at their designated address and post it via mail.

Therefore these were the methods through which you can talk to an expert at Turkish Airlines. Also, do give your feedback on your experience.

  • Customer Reviews
  • Leave a comment
  • Your email address will not be published.