How long does it take to get a refund from Pegasus Airlines?

Know about all the details of the Pegasus flight ticket refund

Pegasus is one of the famous airlines in turkey as they provide low-cost flight tickets to the passengers. You can reserve your seat online at their website and gather all the facilities in less possible time. Sometimes passengers once reserve a seat face the issues with their reservation. In this case, you can cancel the ticket and obtain a refund. To apply for the Pegasus flight ticket refund, you need to learn the terms and conditions required to cancel the journey.

Conditions for the Pegasus Airlines Flight Ticket refund:

Passengers need to get through with the refund policy to obtain the refund. Hence, you can read further and grab all the details:

  • If you cancel the journey with Pegaus airlines and submit the refund request within 24 hours of the purchase, you don’t need to pay any refund fees or charges.

  • Sometimes you can also face the circumstances of the death of a family member in which you cannot board the flight. In this case, you can claim a complete refund from Pegasus airlines or reschedule the same journey.

  • If you use a part of a flight ticket and proceed to apply for the refund, then Pegasus will deduct the charges from the unused part and issue the refund for the rest at the original payment source.

  • Passengers who have purchased the Pegaus airline ticket with online travel agencies need to connect with them to ask for a flight refund.

  • Once you apply for the refund of a non-refundable flight ticket, Pegasus airline will credit the travel credit as the value of the flight ticket. You can use this travel credit for future reservations.

Procedure to obtain the refund for Pegasus airlines flight ticket:

Once you gather all the information regarding the rules, you can proceed to claim the refund using the given steps in less time possible:

  • First, you are required to obtain access to the official website of Pegasus airlines on any browser of your device.

  • Then, you need to open up the “manage my booking” portal given at the top of the website to get into the reservation.

  • You need to select the search button and find all the details related to the reservation with Pegasus.

  • From that, you need to choose the flight you want to obtain the refund and tap on the get a refund button.

  • With this, a new screen will display where you will see the refund form that you need to fill out.

  • You need to add the required details like passengers, contact, cancellation, refund amount, etc.

  • You need to add the reason to apply for the refund with a Pegaus flight cancellation and select the submit button.

  • With this, Pegasus will receive the form submission request and send you the confirmation message at your registered email id.

  • They will process the refund within 7-10 working days at your original payment source and give you the notification regarding the refund.

In addition to the above information, you can also reach the customer service experts of Pegasus airlines. They will help you claim the maximum amount possible for the refund as per the flight cancellation. They will allow you to learn about the Pegasus airlines refund policy and its related terms. To reach the human at the customer service team, you can explore the multiple modes on their contact section like call, chat, email, or social media.


  • Customer Reviews
          • Cyndy Agyei
      • I book a flight here on the 4/4/2023 and I cancel it on the 7/4/2023 still not received the refund

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