Call Us for Your Query +61 3 5462 4520

How to do I speak to a Person at Qantas Customer Service

Ways to contact with Qantas Airlines Live Person

Qantas is a well known Australian based airline and provides the best customers services to its passengers. It offers the best entertainment, refreshments and goes for the checked baggage on every flight. Qantas provide flights to many destinations whether domestic or international. Customers can book their flight or avail any services at the official website of Qantas airlines. Qantas never compromise in providing services to travel around the world.

Some customers found issues in booking their flight online or there might be many problems which customer may face, then you can contact the customer service any time. Therefore if you don’t know how to do I speak to a live person at Qantas, you are required to know the various ways to contact the customer service. But first, it is important to understand the issues which you can resolve with the agent, following are some of them:

  1. The baggage policy of Qantas and the quantity of luggage a person can carry after the desired limit.
  2. Booking and cancellation of flights with the best deals at cheap rates.
  3.  Any Offers for group booking.
  4.  Refund related queries after the cancellation. The refund policy of Qantas, if eligible for the refund or not.
  5. Reschedule the same destination on another date or change the flight.
  6. Many more queries can be solved through the live agent.

If the customer wants the above questions or some of the fight service, you should feel free to contact the Qantas airlines customer service that is available 24/7. It is important to understand how do I speak to a live person at Qantas as there are many ways to contact the live person following are the simple ways contact

Ways to contact Qantas through Phone:

Customer can ask their questions or any sort of problem by dialling the customer service number 13 13 13(Local Official) or +1(878)-728-7032 (OTA, No Wait Time) /+61 3 5462 4520 and talk to the Qantas airlines live person anytime. Phone number is available at the official website of the Qantas airlines at contact us option.They can also visit the near regional office about ticket booking, manage reservation or other queries. They can also follow below IVR instructions carefully:

  1. Press 1 for current or existing reservations.
  2. Press 2 for any complaint or feedback.
  3. Press 3 for any refund and baggage policy.
  4. Press 5 to start the conversation with the agent and speak to them about your problems.
  5. Your call will connect to the live person in few minutes and you can simply share your queries with a live person.

Qantas Global Customer Service Contact Numbers

For Overseas

13 13 13

For SMS Services

0477 726 827

For Group Booking

13 26 24

For Frequent Flyer members

13 11 31

For Baggage Enquiry

1300 306 980

For Hotel Reservations

1300 738 206

For Holidays packages

13 14 15

For Travel Insurance

1300 783 146

Qantas Customer Service Brisbane Australia

Call 13 13 13

Qantas Customer Service South Pacific

Call +678 23 848

Qantas Customer Service Africa

Call +27 21 427 3128

Qantas Customer Service Canada & USA

Call 1800 227 4500

Qantas Customer Service Asia

Call +91 22 6111 18 18

Qantas Customer Service Europe

Call 0800 964 432

Qantas Customer Service Middle East

Call +971 2 611 8640

Qantas Customer Service New Zealand ( NZ)

Call +0800 808 767

Qantas Customer Service Brazil

Call +0800 883 0095

Qantas Customer Service Philippines

Call ++632 8 3966940

Ways to contact Qantas through live chat:

You can connect to a Qantas customer service representative via chat. You need to go to the official website of Qantas airlines and select the contact us button. You will find the various ways to connect with the live person, select the chat support option from the given ways. A chat box will appear at the right corner of the page. Tap on it and a live chat will assign to you. Enter or select your issue with the given option and fix your problem with the live chat agent. They will answer you immediately as they are 24 hours available.Qantas live chat is available for Frequent Flyer members only.

Ways to contact Qantas through email:

When it seems that your problem is not solved through the phone and online chat then you can send an email to get online help. You are required to visit the Qantas airlines official website and go to the contact us option and tap on the email support option where you will get the official mail id of Qantas. Compose a mail of your detailed problem along with your contact number and send it to the customer support team. They will review your mail and revert you as soon as possible. In this way, you can solve your problem of how do I speak to a person at Qanta and get the assistance of your problem properly. It saves a lot of time to contact the customer team. The customer service team provide you with all the relevant details of the flight to travel across the world.

Ways to contact Qantas through Social Media:

Customers can easily chat with their problems at the social handles of the Qantas. In today’s scenario, everyone is using social handles and found it most convenient to reach a Qantas airlines live person through social media as compared to phone or email or live chat. You just visit the official site of Qantas and get the official social handles of Twitter, Instagram, Facebook or youtube to send problems easily. A live agent will reply to your problem in some time and give you a genuine answer regarding flight service at any time.

People also Asked:

What Time does Qantas Customer Service Open?

Its services are available (9 to 5 pm). Suppose you face any issues such as Flight Boarding or Flight Status. If you have any queries, you can get connected through its customer service assistants. They do provide you with proper ways to get in touch with its representatives. You can easily get connected through Qantas customer services that have been serving its customers for decades. By simply calling them, you will know how to contact Qantas urgently and get proper assistance.   

How Do You Contact Qantas Airlines urgently?

Qantas does offer you and believes in providing the best services to its customers. You can easily get connected urgently through them by simply making a call to their official numbers. Qantas has an official number that guides you or provides better services to its customers, providing you the best or most optimum services.

The ways mentioned above will guide you in what times Qantas customer service opens and timings you can easily connect. Qantas believes in providing world-class services to all its passengers to maintain efforts to ensure they have several modes through which you can get in touch with its representatives.

How long does it take for Qantas to Answer the Phone?

Suppose customers do face any queries regarding their check-in, reservation process. Qantas believes in putting customers first as they believe in putting their customers first. If being a Qantas customer, the average wait time for the Qantas will be 39 minutes (at times, it is more than 50 minutes ), through which you quickly get the services you do require from the Qantas airlines. If you request the callback, you can quickly get the benefits you wish to get from them, and they put their best efforts to get the services you want to have from them.

Does Qantas Have an office in Melbourne?

Qantas is one of the prominent airlines which provides world-class services to their passengers. Qantas will be located at the mascot, situated in Sydney. It has a headquarters wherein 3,500 employees are working. It also has a maintenance facility available at the Brisbane airport. Passengers can drop their email and provide you with the finest services to avail yourself of the benefits from Qantas airlines.

Can I get a Refund on Flight Due to Covid -19?

The corona has gripped the entire world. Yes, you are entitled to the full refund from Qantas airlines even if your flight gets canceled due to covid 19. They provide you the refund within a given time frame, and the refund will be provided to you within 7 -20 business days.

How do I complain about my queries to Qantas?

Qantas Airlines provides 24*7 support to its travelers who are stuck in trouble. You can contact Qantas by several methods. Some of the effective contact methods are mentioned below; choose one, and you are good to go:

1. Phone Number 2. Web Chat 3. Mail Address

Is it possible to reach Qantas over WhatsApp?

  1. No, you might not be able to contact Qantas using WhatsApp but do not fret about it.
  2. The airline is available on other social media platforms like Twitter, Instagram, and Facebook.
  3. You can choose any social media platform of your choice, and the airline can provide you instant and apt assistance.

When does Qantas call center close?

The airline's customer service team is 24*7 available so that your concerns do not get unheard. You can find the call center number of your preferred region to get assistance in the best possible way. So, for how do I speak to a person at Qantas or contact Qantas by visiting its official address, or you can mail your queries too. Book your ticket with Qantas Airways to find easy and immediate assistance anytime throughout your journey.

What is Qantas Platinum phone number?

If you are a Qantas Platinum member and face any sort of issue while making your reservations or any other related query, dial Qantas Platinum phone number at 1-800-227-4500 to get the best in class assistance from the live representative. They will quickly resolve the issues whenever you dial their phone number.

Is Qantas moving head office?

No, Qantas has canceled the plan to move its head office due to varied reasons, and it is still located in Mascot, Australia. You can also enquire about the office by reaching the official website of Qantas.

How do I contact Qantas UK?

If you are in the UK and wish to contact Qantas regarding any query, you can directly contact the representatives. If you are want to know how do I speak to a person at Qantas from UK, then you can dial its phone number UK 0800-964-432 from your phone and obtain the best in class assistance on each query.

How do I stop Qantas frequent flyer points from expiring?

If you earn more points or use them within 18 months, you can stop your Qantas frequent flyer points from expiring. You can also get help from the customer service team of Qantas regarding the point's expiration, uses, and other related things.

The ways mentioned above will guide you on how do i speak to someone at qantas?, enjoy the hassle-free services from Qantas airlines, and enjoy the amenities of the Qantas airlines

Does Qantas fly to Russia?

Yes it fly. Qantas customer service phone number for Russia +7 495 641 5121 open 9.30am to 3.30pm, Monday to Friday.

  • Customer Reviews
          • Lynette Savage
      • Alan Joyce needs to be accountable to the many complaints above. My issue is with the disgusting food served on my domestic flight to Perth. Also your wheelchair services are inconsistent and need to be reviewed as each airport has a different standard of service. Perth was excellent but Sydney was very poor. More training needed please Alan.

        .
          • peter urquhart
      • qantas can't be trusted promised me a phone call at 8.30 am on when to deliver my bags after they were left off my flight now 11.40 and still waiting. try to call qantas and have a two hour wait. all my meds and cpap are in them

        .
          • Ainya Bartlett
      • I was travelling to Brisbane from UK in Aug 2020, but was cancelled due to pandemic, I requested refund and have not received it. I finally got through to someone in Sept 2021 who confirmed it will take 8wks to appear in my account, Still nothing - it's now 28th April 2022. I have, since January tried to call day and night, morning and evenings, hold times are over 90mins. I just reached 95mins and I was cut off. This is really frustrating and I demand my money back asap as promised. Someone please contact me URGENTLY.

        .
          • Bee Hong Teh (Sandy)
      • Dear Sir/Madam, Qantas promised a full refund by email to me since February 2021 but until todate I didn't hear from them even though I emailed and called Qantas many times! Please help. My reference nos 04415233 and Frequent Flyer nos QF5907503 and my email address :sandybhteh@yahoo.com Appreciate if Qantas can kindly please give full refund to me as promised more than a year ago and as soon as possible! Please assist! Thank you and best regards, Sandy

        .
          • Veronica McCoy
      • We have a booking made for us by Qantas Sydney to travel in July 2022. We need to change the booking for Nov 2022.

        .
          • Terence Prowling
      • Can you kindly contact me I am waiting for a refund since 2020 domestic travel I have tried unsuccessfully with my travel agent, flight centre highpoint west Victoria Due to the pandemic the trip was cancelled. This seems very unfair they say that Qantas is holding the money

        .
          • Andrzej SLAZAK
      • My ticket was cancelled. 2020. I'm in Poland Warsaw. I want back to Sydney Australia My reference number N49FT9 PLEASE HELP ME

        .
          • Kayleen
      • I am desperately trying to speak to a customer service officer regarding my PIN number however I cant get through by phone or chat option My phone number is 0406998048 The forgot pin tells me I must speak to someone.

        .
          • sanremodonutking@hotmail.com
      • i have waited over 5 hours to tlk to someone and can not get through, they make it hard to support them

        .
          • James Buise
      • membership number1042269. i have been trying since 2pm monday 29 nov to transfer my f/flyer 36000points to my daughter using f/flyer service centre but get cut off because i have not made a selection, not a happy chap or qantas member.Your files do not recognise my daughters name Belinga J Hackling f/flyer no 2220154.HAVE BEN TRYING TO SPEAK TO SOMEONE BUT NOBODY AT HOME ANYWHERE AT QANTAS,SHAME OF YOU PLEASE RESPOND ASAP VIA 0409916521 THANK YOU

        .
          • alicia samosino
      • Pls help me our passengers are ticketed with route MNL SIN via PR SIN BNE via QF and then after 1 week you had cancelled the route sin bne can you help me with this booking ? i called up already the sin center of qantas they told me that they can't help me only the main office of Qantas pls. help this is the booking of my passengers: 1.1GAN/FRANCESCA RICCI MS 2.1GAN/LUCAS RITCHIE MR VALIDATING CARRIER - QF 1 OMNL PR 507U 23DEC 0925 SPHAO OK 23DEC2123DEC2130K 2 XSIN QF 52S 23DEC 2010 SPHAO OK 23DEC2123DEC2130K BNE now SIN BNE is cancelled XS QF 52S 23DEC SINBNE HK/UN2 2010 0555 24DEC 5 /DCQF*52AGJB/E can you help me reroute their tickets to SIN MEL instead coz this is your flight now thank you. ALICIA SAMOSINO 09228912011 acstravel@yahoo.com.ph

        .
          • alicia samosino
      • Pls help me our passengers are ticketed with route MNL SIN via PR SIN BNE via QF and then after 1 week you had cancelled the route sin bne can you help me with this booking ? i called up already the sin center of qantas they told me that they can't help me only the main office of Qantas pls. help this is the booking of my passengers: 1.1GAN/FRANCESCA RICCI MS 2.1GAN/LUCAS RITCHIE MR VALIDATING CARRIER - QF 1 OMNL PR 507U 23DEC 0925 SPHAO OK 23DEC2123DEC2130K 2 XSIN QF 52S 23DEC 2010 SPHAO OK 23DEC2123DEC2130K BNE now SIN BNE is cancelled XS QF 52S 23DEC SINBNE HK/UN2 2010 0555 24DEC 5 /DCQF*52AGJB/E can you help me reroute their tickets to SIN MEL instead coz this is your flight now thank you. ALICIA SAMOSINO 09228912011 acstravel@yahoo.com.ph

        .
          • alicia samosino
      • Pls help me our passengers are ticketed with route MNL SIN via PR SIN BNE via QF and then after 1 week you had cancelled the route sin bne can you help me with this booking ? i called up already the sin center of qantas they told me that they can't help me only the main office of Qantas pls. help this is the booking of my passengers: 1.1GAN/FRANCESCA RICCI MS 2.1GAN/LUCAS RITCHIE MR VALIDATING CARRIER - QF 1 OMNL PR 507U 23DEC 0925 SPHAO OK 23DEC2123DEC2130K 2 XSIN QF 52S 23DEC 2010 SPHAO OK 23DEC2123DEC2130K BNE now SIN BNE is cancelled XS QF 52S 23DEC SINBNE HK/UN2 2010 0555 24DEC 5 /DCQF*52AGJB/E can you help me reroute their tickets to SIN MEL instead coz this is your flight now thank you. ALICIA SAMOSINO 09228912011 acstravel@yahoo.com.ph

        .
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